Trouble locating your ticket(s)?

Tickets for Big Smoke Las Vegas are sent from SquadUp. Please try searching the inbox of the email you used to purchase the tickets for SquadUp. If you need further help locating your ticket, please call SquadUp at 800-210-0689 during normal business hours or email them at support@squadup.com

 

Will there be food at the Big Smoke Evenings?

Yes, there will be a delicious selection of small plates to enjoy.

 

Can I smoke at the event?

Yes, cigars can be enjoyed in the event space.

 

Can I purchase tickets to just the seminars?

Seminar tickets are only available for purchase in our weekend package and are not sold separately.

 

What is the dress code?

Be casual, come as you are!

 

Where will the Big Smoke Las Vegas be held?

The Event Center at Resorts World Las Vegas

 

Who do I contact if I have questions regarding the room block?

For any questions about your reservation or general questions involving your stay please contact Resorts World Las Vegas directly at (833) 720-0585.

 

What is the refund policy?

A refund (minus processing fees) is available for all tickets until 60 days prior to the event, September 4, 2023. After that, there are no more refunds.

 

Additional Questions?

Email us at events@mshanken.com.